Refund Policy
We want you to be satisfied with your purchase. This policy explains when and how you can request a refund.
Last updated: January 2026
14 Days
Refund window
Easy Process
Simple refund requests
Full Refund
When eligible
Refund Eligibility
You may be eligible for a refund if:
- You request it within 14 days of your purchase
- You experienced technical issues that prevented you from using the service
- You were charged in error (duplicate charges, wrong amount, etc.)
- The service was significantly different from what was advertised
Non-Refundable Items
The following are not eligible for refunds:
Subscription Refunds
Monthly Subscriptions
Refunds are available within 14 days of the initial purchase or renewal. After this period, you can cancel your subscription to prevent future charges, but no refund will be issued for the current billing period.
Annual Subscriptions
You may request a prorated refund within the first 30 days of your annual subscription. After 30 days, cancellation will take effect at the end of your billing period.
How to Request a Refund
To request a refund, please follow these steps:
- 1 Contact our support team via the contact page
- 2 Include your account email and the reason for your refund request
- 3 Provide any relevant transaction IDs or receipts
- 4 Our team will review your request within 3-5 business days
Processing Time
Once approved, refunds are processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution:
Credit/Debit Cards
5-10 business days
PayPal
3-5 business days
Cancellation vs Refund
| Cancellation | Refund | |
|---|---|---|
| When available | Anytime | Within 14 days |
| Money returned | No | Yes |
| Access until | End of billing period | Immediately revoked |
You can cancel your subscription anytime from your account settings.
Important Note
We process payments through Paddle, our payment provider. In some cases, refund requests may need to be processed directly by Paddle. We will guide you through the process if needed.
Need help with a refund? Contact our support team